Contact Us

Have questions about the FreshCo Customer Satisfaction Survey (Myfreshco)? Want help with survey access, rewards, feedback, or anything else? You’re in the right place! We value your feedback and are here to help.

📞 Customer Support — By Phone

If you’d prefer to speak with a representative, our support team is available to assist you:

Toll-Free Hotline: 1-888-821-5557
📆 Available Monday–Friday, 9 AM – 6 PM (EST) freshcocommyfreshco.bond

You can call this number for issues related to:

  • Survey access and technical help
  • Question about survey rewards or sweepstakes
  • Clarifying survey rules or eligibility
  • Other general FreshCo survey inquiries

📧 Email Support

Prefer to write to us? Send your questions or detailed feedback to:

Email: support@freshcosurvey.ca
📬 We aim to reply within 2–3 business days. freshcocommyfreshco.bond

Please include:

  • Your full name
  • Email address
  • Survey code (if applicable)
  • A clear description of your question or issue

📍 Mailing Address

If you’d like to send feedback by mail, please use the address below:

FreshCo Customer Care
Empire Company Limited
115 King Street
Stellarton, Nova Scotia
B0K 1S0, Canada freshcocommyfreshco.bond

Mail feedback is great for formal letters, documents, or detailed survey experience reports.

🖥 Online Contact — Survey Support Form

Have a quick question or comment? You can also fill out the contact form below right here on this page:

Contact Form:

  • Name
  • Email Address
  • Message / Question
  • Submit Button

Our team monitors submissions and will respond shortly.

📌 Quick Tips Before You Reach Out

Before contacting us, you might find answers faster by checking:

  • FAQ Section on the survey page
  • Common survey guidelines or troubleshooting tips
    This can save you time and get you quicker help.